Privacy notice

We collect as little as possible, we do not sell it, and you can ask for it back at any time.

Who we are

Laikos IT Services Ltd is the data controller for the information described here. We are registered in England and Wales, company number 14013262, based in London.

For anything in this notice, including any request about your data, write to hello@laikos.co.uk.

This website

This site sets no cookies, runs no analytics, and makes no requests to third parties. Fonts and scripts are served from our own domain. Nothing follows you around, and there is no banner to dismiss because there is nothing to consent to.

The site is hosted by Vercel, which keeps short-term server logs including IP addresses in order to deliver pages and protect against attacks. We do not use those logs to identify visitors.

What we collect, and when

If you book a scoping call

Our booking page is run by Zoho Bookings. When you book, we receive your name, your organisation, your email address, a phone number if you choose to give one, and whatever you tell us about your situation. We use this to hold the call and to follow it up.

If you email us

We keep the correspondence and your contact details so that we can reply and pick up the thread later.

If you become a client

We hold the contact details and records needed to do the work, quote it, invoice it and support it afterwards. Where a project involves access to your own systems, that is governed separately by the agreement for that work, and we take only the access the work requires.

We do not buy contact lists, we do not run advertising, and we do not add anyone to a mailing list.

Why we are allowed to hold it

• Legitimate interests. Responding to an enquiry, preparing a quote and running an ordinary business relationship. You asked us a question and we need your details to answer it.
• Contract. Where you engage us, to deliver and support the work you have paid for.
• Legal obligation. Keeping financial records for as long as tax law requires.

Who else sees it

Only the suppliers that make the service work, and only for that purpose:

• Zoho for email and for the booking page. Our account is hosted in Zoho's European data centre.
• Vercel for website hosting.

We do not sell personal data, share it for marketing, or pass it to anyone else without your instruction, unless we are legally required to.

How long we keep it

• Enquiries that do not become work: up to 12 months, then deleted.
• Client records: for the length of the relationship and 6 years afterwards, which is what tax and limitation periods require.
• Booking records: deleted once the enquiry is closed or has gone cold.

Your rights

Under UK data protection law you can ask us to:

• tell you what we hold about you, and give you a copy
• correct anything that is wrong
• delete it
• stop or limit what we do with it
• hand it over in a portable format
• stop relying on legitimate interests, if you object

Email hello@laikos.co.uk and we will deal with it within one month. There is no charge.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would rather you told us first so we can put it right.

Changes

If this notice changes we will update the date at the top of the page. This version is dated 9 September 2026.